CTS Leadership Team
Our management team brings together decades of experience in technology, operations, and business leadership. At Casa Tech Systems, our leadership is hands-on and deeply involved in every stage of a project—from initial client engagement through final delivery.
With a strong foundation in both field execution and strategic planning, the team is committed to maintaining the highest standards of quality, safety, and customer satisfaction. Their collaborative approach ensures seamless communication, efficient project flow, and solutions that are built to perform.
At the core of Casa Tech’s success is a leadership team dedicated to supporting our employees, strengthening client relationships, and driving continuous growth.
With a strong foundation in both field execution and strategic planning, the team is committed to maintaining the highest standards of quality, safety, and customer satisfaction. Their collaborative approach ensures seamless communication, efficient project flow, and solutions that are built to perform.
At the core of Casa Tech’s success is a leadership team dedicated to supporting our employees, strengthening client relationships, and driving continuous growth.
Helen Heisler
CEO & CFO
Helen leads Casa Tech Systems with a focus on business operations, financial management, and marketing strategy. With over 40 years of experience, including roles at Honeywell and in the Phoenix business community, she brings a strong foundation in leadership and organizational growth. As founder of Casa Tech Systems, Helen has guided the company’s vision and success since 2000.
Tim Heisler, RCDD/NTS
COO & Director of Engineering
Tim oversees our national team, including engineering, technical operations, and quality control, ensuring every project, from coast to coast, meets Casa Tech’s high performance standards. With more than three decades in telecommunications and network infrastructure, his experience spans field operations, project management, and executive leadership. A BICSI certified RCDD and Network Transport Specialist, Tim plays a key role in maintaining technical excellence across all projects. Rachel L. Heisler
Vice President & General Manager
Rachel is responsible for overall business operations, including project management, estimating, design engineering, and customer experience. With 15+ years in the low-voltage industry, she leads both field and office teams, driving efficiency, consistency, and successful project delivery from initial concept through completion. Joseph "JP" Jakel
Vice President of Operations
JP brings nearly 30 years of experience in telecommunications, specializing in field operations, project management, and quality assurance. He leads day-to-day field execution, ensuring projects are delivered safely, efficiently, and to specification. His background includes extensive work on large-scale and government projects. Carl Cooper
Customer Service & Support Manager
Carl has over 30 years of experience managing structured cabling operations. He supports both pre-construction and active projects through estimating, budgeting, and client coordination. His expertise ensures accurate project planning, strong communication, and successful delivery. Carl has overseen large projects for such clients as Western Alliance Bank, Astra Healthcare and Goodwill of Arizona. Cindy Adamowicz
Warehouse, Materials and Fleet Management
Cindy manages procurement, inventory, and fleet operations while also leading Casa Tech’s safety program. With 25 years of experience in business administration and customer service, including a long tenure at Honeywell, she ensures operational efficiency, material readiness, and a strong culture of safety across all projects. 
